customer-care
5 Ways to Give Powerful Employee Feedback

As far as learning is concerned, feedback is a valuable tool that if used well, can be wor...

customer-care
How to Motivate Staff in 25 Ways

Motivating your employees doesn't have to be a challenge anymore. If you want to motivate ...

WEBINAR (free): Ask the Expert – Building customer feedback into the contact centre

New for 2016 – Our Ask the expert webinars give you the chance to ask our panel of e...

FREE WEBINAR: Ask the Expert – Building customer feedback into the contact centre

New for 2016 – Our Ask the expert webinars give you the chance to ask our panel of...

customer-care
How negative customer feedbacks can improve your performance

What do you learn from customer feedback? Is it a monthly annoyance or is it something you...