leadership
The Mirror Effect: If you want to change the reflection, you have to change yourself first.

*Stop comparing yourself to others*We buy things we don’t need with money we don’t h...

life-lessons
Make friends with people who want the best for you

 In the Bible, there is advice about choosing friends who are wise and hanging out ...

other
Ignore surrounding sounds if you want to retain information

A recent study showed that better-performing individuals are able to ignore the distract...

customer-care
One hashtag you do not want to see

What is good customer experience? Well... it is a challenging term to describe. It is much...

business
HR expectations and communication

Company leadership views HR as one of its workhorses. Interestingly, expectations towards ...

news
Xerox Survey: Consumers Want Tech Brands to Play Wider Role in their Lives

NORWALK, Conn. —   A new Xerox report, ‘The State of Customer Service 2015,’ revea...