WEBINAR (free): Resumes that Rock: The Ticket to Your Next Interview

Date: 1/22/2016 TIME: 8:00 am PDT / 11:00 am EDT / 3:00 pm GMT PRESENTER: Gary O’...

other
Why corporate social responsibility means a lot for your business

An old joke says that sugar is what makes your coffee bitter if you don't put it in. The s...

business
What is a manager’s achievement?

Differentiating between manager's achievements in different lines of business, especially ...

customer-care
How CSR can improve a business

Customer facing roles and support staff are key contributors to every business' success. B...

team-work
Employees and personal responsibility

Do you control your staff all the time? Even, so, mistakes happen at times because there i...

other
How do you feel at your office?

How do you feel when you enter your office? Is it motivating you to be there, feeling well...

other
How to engage your employees with volunteering

An alternative to corporate social responsibility could be a volunteering program. Every ...

on-the-job-training
How often does your company conduct softskills trainings for agents?

How often does your company conduct softskills trainings for agents? You can take the sur...

work-life-balance
Learn how to single-task and stop paying attention to the non-urgent

What is more efficient: completing a lot of tasks or making great progress? How do we kn...

news
4 Ways to Align Your Corporate Processes With Your Customers’ Values

2015 marked the beginning of a long-term transition for businesses to become more responsi...