Egyptian initiative for outsourcing companies


Egypt to create electronic outsourcing portal – welcome aboard!

The Egyptian Information Technology Industry Development Agency (ITIDA) is putting together an electronic portal for the outsourcing industry with the Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL), says the Daily News Egypt.

It will aim to train professionals and offer compliance with industry standards.

The report says that Egypt has a substantial outsourcing industry and that the initiative will help grow the market by 10-12% in the coming year. The country has around 50,000 people in the contact centre industry alone.

For a case study on Egypt it’s worth looking at Professional Outsourcing Magazine’s Summer issue last year in which we interviewed Vodadone’s shared services operation, whose director was visiting the UK for a while; meanwhile people interested in the contact centre market will be interested to hear that contact centres will be the main focus of our next issue, due out in late March.

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