On the Job Training

How can you improve the workday of an agent in simple steps

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Agent workdays can be quite repetitive and boring. This leads to demotivation and possible shortfalls in performance. In order to improve on this, one doesn’t have to change the overall agent workplace, but introduce subtle changes that can help them have a better workday. Click HERE to read an article on those steps.

Curated from: http://www.callcentrehelper.com/5-simple-ways-to-improve-your-agents-day-78603.htm