Myths and reality about working at a call center
Tags :call centercustomer supportemployee motivationoutsourcing industrywork climate
In surveys, people working at call-centers tend to be negative towards their jobs, mainly based on customer focus. But why do they continue to work there then? Or are there some myths about call-centers that are persistent? What are the customers like? Are there only bad experiences, or also good ones. Read below to learn more.