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Free webinar: The Future of Leadership in the Hybrid Digital Workplace
31 August 2021 | Other
Unprofessional habits, extremely damaging your career
31 March 2021 | Other
Gartner's Top Strategic Technology Trends for 2021
03 February 2021 | Other
Vaccination hotline for EUR 50 million in Germany overloaded
25 January 2021 | Other
Why should contact centers invest in technologies?
15 January 2021 | Other
The final countdown for Intel?
05 January 2021 | Other
When is the right time to outsource?
14 December 2020 | Other
FREE Training: Customer Care basics
27 November 2020 | Other
Office real estate market in Sofia affected
16 November 2020 | Other
FREE Training: The Manager's Toolkit
09 November 2020 | Other
Leading Connectivity - Netindex Speed index report
02 November 2020 | Other
Business Environment - A T Kearney GSLI
02 November 2020 | Other
Choose Bulgaria - A strategic nearshore business destination
02 November 2020 | Other
The rise of tech stocks
21 October 2020 | Other
2020 the “new normal” of work
13 October 2020 | Other
Bulgarian company among 2020 Stevie Awards winners
18 September 2020 | Other
FREE Training - Machine Learning
02 September 2020 | Other
Bulgaria's Outsourcing Portal
20 April 2020 | Other
Free Template: Lessons Learned Agenda
11 April 2020 | Other
FREE TRAINING - The Leader’s Role in Creating an Engaging Work Environment
03 April 2020 | Other
FREE TRAINING - Creating A High-Performing, Values-Aligned Culture
02 April 2020 | Other
FREE TRAINING - On-Boarding New Leaders: A Developmental Approach
01 April 2020 | Other
Happy Holidays from Outsource.bg
23 December 2019 | Other
All the best Christmas wishes!
17 December 2018 | Other
Big Data and Data Science in the Banking & Finance
24 May 2018 | Other
People Analytics
18 May 2018 | Other
The most profound technologies are those that disappear
12 May 2018 | Other
How to Achieve the Impossible in 5 Steps
23 November 2017 | Other
8 Soft Skills That You Need To Learn
13 November 2017 | Other
How To Prepare For Difficult Conversations
15 September 2017 | Other
9 Signs You're Hiring A Productive Employee
11 September 2017 | Other
Leg Posture Exposes Our State Of Mind
05 September 2017 | Other
Build Trust With Your Body Language
20 August 2017 | Other
YOUR DREAM IS CALLING YOU!!
13 July 2017 | Other
Interview Question: Do you have any questions for me?
08 July 2017 | Other
How to Increase Your Cognitive Potential (5 Tricks)
26 March 2017 | Other
Productivity with Innovation
22 March 2017 | Other
Useful Tips:"How Do You Deal With Stressful Situations?"
04 March 2017 | Other
How To Boost Your Confidence At Work
03 March 2017 | Other
27 Interesting Interview Questions
26 February 2017 | Other
Why You Didn't Get The Job Even Though You're 100 % Qualified
23 February 2017 | Other
10 Things You Need To Stop Doing If You Want To Be Successful
19 February 2017 | Other
EOA Leadership Summit & Awards - Sofia, Bulgaria, 5-6 October 2016
12 September 2016 | Other
2016 and the future of contact centers
12 September 2016 | Other
Business Outsourcing outside Europe
23 July 2016 | Other
Would you outsource Web Designs?
23 July 2016 | Other
Global Sourcing Association
10 June 2016 | Other
Outsource.bg Magazine 06 2016
02 June 2016 | Other
White Paper: Unlocking the Power of Conversation
25 May 2016 | Other
White paper: Reinvent Quality Management in Your Contact Centre
25 May 2016 | Other
Stay active - call for sports
14 May 2016 | Other
Outsource.bg - Thougts on CeBIT
03 April 2016 | Other
Coming soon...
03 April 2016 | Other
White Paper: Ensure revenue from the customer's experience
01 April 2016 | Other
White Paper: The state of WFM
01 April 2016 | Other
3 reasonable stereotypes for millennials
25 March 2016 | Other
New trend in social packages: Paid parental leave
23 March 2016 | Other
White Paper: Cloud technologies for contact centers
23 March 2016 | Other
5 unconscious ways you waste time
21 March 2016 | Other
Change requires positive behavior
16 March 2016 | Other
Creativity requires 'boxes'
14 March 2016 | Other
Learn to say 'no' to your team
08 March 2016 | Other
White paper: CSR engagement
08 March 2016 | Other
White paper: Reduce effort and increase engagement
07 March 2016 | Other
3 March - Bulgarian National Liberation Day
03 March 2016 | Other
Ignore surrounding sounds if you want to retain information
02 March 2016 | Other
REAL is the new SMART
29 February 2016 | Other
3 new trends in reporting
25 February 2016 | Other
What's the next important choice HRs need to make?
24 February 2016 | Other
What's the scariest sound in an office?
23 February 2016 | Other
White paper: Delivering omni-channel customer experience
23 February 2016 | Other
What conversations first-time managers must master
19 February 2016 | Other
Performance reviews are not enough
17 February 2016 | Other
Protect yourself from negative team members with this easy tricks
15 February 2016 | Other
Working is more than a "job" and a "career"
12 February 2016 | Other
Flexible working hours is the next big thing
12 February 2016 | Other
Google Forms is getting a nice update
11 February 2016 | Other
How to be mentally tough
10 February 2016 | Other
White paper: "Customer care" for customer service employees
09 February 2016 | Other
4 tips for a better morning
04 February 2016 | Other
Is mindfulness training really required?
04 February 2016 | Other
Sit down and think about your career
04 February 2016 | Other
Quotes strong enough to motivate you to change the world
03 February 2016 | Other
Why consistency is the key to the success formula?
03 February 2016 | Other
What do you prefer more - plan or execute?
02 February 2016 | Other
5 tips to resolve office conflicts
27 January 2016 | Other
How to re-validate your talent pool
26 January 2016 | Other
Ask Agents to Answer Emails During Idle Time
26 January 2016 | Other
Tips on how to detain your best employees
26 January 2016 | Other
White Paper: Challenges in office productivity - 2015
26 January 2016 | Other
Another 6 tips for cover letters
25 January 2016 | Other
Merry Christmas from outsource.bg
25 January 2016 | Other
Your ideas depend on your word choice
25 January 2016 | Other
12 tips to be a good leader
22 January 2016 | Other
Toxic bosses are more dangerous than you have ever thought
22 January 2016 | Other
Two factors that control your success... and failure
22 January 2016 | Other
How can you improve the workday of an agent in simple steps
22 January 2016 | Other
How to successfully run a virtual meeting
22 January 2016 | Other
How to be more productive using a simple flow
22 January 2016 | Other
Why corporate social responsibility means a lot for your business
21 January 2016 | Other
7 tips to be more influential
21 January 2016 | Other
Writing can reduce work-related stress
21 January 2016 | Other
What to look for in managerial candidates
20 January 2016 | Other
How to engage your employees with volunteering
19 January 2016 | Other
How do you feel at your office?
19 January 2016 | Other
What type of employee would you prefer: a tamed or a moaning one?
19 January 2016 | Other
What's the most common communication problem for managers?
18 January 2016 | Other
How often does your company conduct softskills trainings for agents?
18 January 2016 | Other
How does a customer service interview go
18 January 2016 | Other
5 ways to handle content overload
15 January 2016 | Other
3 ways to change your career
15 January 2016 | Other
The new way of controlling employees
15 January 2016 | Other
How do you handle being the interviewer
15 January 2016 | Other
What to do at a job interview
15 January 2016 | Other
Explore these 5 ways to growth
14 January 2016 | Other
How good is "good enough"?
14 January 2016 | Other
Couple of formulas to turn a bad call into good
14 January 2016 | Other
More Companies Take Diversity and Inclusion Seriously, Research Says
13 January 2016 | Other
The Missing Ingredient in B2B's Trillion-Dollar Industry
13 January 2016 | Other
10 powerful questions to ask yourself daily
13 January 2016 | Other
4 Ways to Align Your Corporate Processes With Your Customers' Values
13 January 2016 | Other
What’s Happening With Forecasting?
13 January 2016 | Other
Research Highlights Back-to-Work Stress
13 January 2016 | Other
Consumer Concerns Over Data Privacy
13 January 2016 | Other
Innovation and cost
13 January 2016 | Other
Integrating Mobile Into Your Corporate Learning
12 January 2016 | Other
5 Ways to Avoid Data Disasters
12 January 2016 | Other
The 10 Golden Rules of Effective Management
12 January 2016 | Other
How framing and removing anti-nudges can improve customer experience
12 January 2016 | Other
Reducing AHT in your Contact Centre
12 January 2016 | Other
4 Early Warning Signs an Employee Is Losing Interest
12 January 2016 | Other
How Small Business Can Beat the Global Megacorporations Today
12 January 2016 | Other
A.T. Kearney Releases 2016 Global Services Location Index (GSLI) - Bulgaria on 12th
12 January 2016 | Other
VMworld Europe Case Study: Colt Technology
11 January 2016 | Other
How a Partnership Between HR and Finance Can Move Your Company Forward
11 January 2016 | Other
Little Extras That Make a Big Difference to Employees
10 January 2016 | Other
What do digital, automation and outsourcing have in common?
09 January 2016 | Other
Deal or No Deal? Here Are 7 Ways Due Diligence Can Help Before a Final Commitment.
09 January 2016 | Other
Employees and Digital - possible at one place?
09 January 2016 | Other
Outsourcing Snowballs: Management and Compounding Value
09 January 2016 | Other
2015 was a breakthrough year for cloud adoption, says Synergy Research Group
09 January 2016 | Other
What Talent Managers Can Learn From Kids
08 January 2016 | Other
Why Your Culture can impact you
08 January 2016 | Other
Are You a Builder, Accelerator or Fixer?
08 January 2016 | Other
Avon cutting jobs, outsourcing parts of IT infrastructure to HP Enterprise
08 January 2016 | Other
Organisations should learn lessons on outsourcing from BT Cornwall case, says expert
08 January 2016 | Other
Front office outsourcing being considered by 50% of buy-siders
08 January 2016 | Other
What are your 2016 goals?
08 January 2016 | Other
Attachment and its effects
08 January 2016 | Other
How to boost your self-esteem
08 January 2016 | Other
The sharing economy is changing how we live
08 January 2016 | Other
Why Employee Referrals Matter More Than You Think
08 January 2016 | Other
Taking a UX Approach for Retaining Your Best Talent
08 January 2016 | Other
Effort Is an Overlooked But Major Key to Success
08 January 2016 | Other
Soft skills definition
07 January 2016 | Other
Lack of soft skills training can kill your career progress
07 January 2016 | Other
The changing outsourcing landscape
07 January 2016 | Other
Does outsourcing mean low wages
06 January 2016 | Other
US Project Managers - average salaries for 2015
05 January 2016 | Other
Your inner self in business
01 January 2016 | Other
Marketing trends in the new year
01 January 2016 | Other
Success comes at a cost
01 January 2016 | Other
Talking about motivation...
01 January 2016 | Other
Why employees quit halfway to the goal
01 January 2016 | Other
Can historical situations improve the present?
31 December 2015 | Other
2016 - what does it bring for marketing
31 December 2015 | Other
HAPPY NEW YEAR!
31 December 2015 | Other
Manila breaks India top six in outsourcing index, Bulgaria on 9th place globally
29 December 2015 | Other
Contact us now!
28 December 2015 | Other
FREE TRAINING - On-Boarding: How to Shorten Ramp-up Times for Employees
24 December 2015 | Other
Strategic Supervisor Training: Communication and Engagement
23 December 2015 | Other
Bulgarian University Ranking System - ranking by professional field
23 December 2015 | Other
Demand for Specialists in Bulgaria by professional field
23 December 2015 | Other
Bulgaria wants to surprise you
21 December 2015 | Other
2016: The year Europe secures its place as the best in the world for data security
20 December 2015 | Other
The future of outsourcing - 2016
20 December 2015 | Other
Why Inbound Call Centre Outsourcing Services are a trend
19 December 2015 | Other
The Force Awakens...in a website not far, far away...
18 December 2015 | Other
What is your optimal workday?
18 December 2015 | Other
How do you handle your holiday season?
18 December 2015 | Other
Xerox Survey: Consumers Want Tech Brands to Play Wider Role in their Lives
18 December 2015 | Other
Xerox Survey Reveals Call Center is Default Option for Almost Half of all Telecoms Consumers
18 December 2015 | Other
A Primer on Outsourcing Negotiation
18 December 2015 | Other
Employers’ Top Priority Shifts from Retention to Cost Control; Buck Consultants at Xerox Survey
18 December 2015 | Other
How sensitive customer details can leak in outsourcing
17 December 2015 | Other
Can a good manager be a good coach
17 December 2015 | Other
A survey on company culture challenges
17 December 2015 | Other
Women vs men numbers in business
17 December 2015 | Other
How do you assess your pre-hires
17 December 2015 | Other
Technology vs measurement
17 December 2015 | Other
The future of outsourcing
16 December 2015 | Other
RTA honors best outsourcing companies, vendors in 2015
16 December 2015 | Other
Report Reveals Growing Trends in IT Outsourcing
16 December 2015 | Other
FREE TRAINING - WebEx Presents: Leadership Development: The High Cost of Poor Leadership
16 December 2015 | Other
IBM to open first European Watson IoT headquarters in Munich
16 December 2015 | Other
HP and IBM rated top IT outsourcing service providers
16 December 2015 | Other
FREE TRAINING - The Four Conversations All New Managers Need to Master
15 December 2015 | Other
Bulgaria Climbs High in Outsourcing Rankings
15 December 2015 | Other
Bulgaria ranked as the best place in Europe for outsourcing
15 December 2015 | Other
Bulgaria is Outsourcing Destination of 2015 - UK's National Outsourcing Association
15 December 2015 | Other
FREE TRAINING - Leadership Development: Reaching More People through Flexible Delivery Options
12 December 2015 | Other
FREE TRAINING - Activating Optimal Motivation at Work: 3 Skills for Leaders
11 December 2015 | Other
Free Template: Decision Log
11 December 2015 | Other
Raise your voice - Post an user review
17 January 2015 | Other
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